Help

Returns & Refunds

All returns require prior written approval and a return reference number. Return window: 14 days from delivery. Conditions: — Items must be unused — Original packaging required — Custom-made kits are non-returnable unless defective — Incorrect orders may be returned with a production fee — Shipping costs are non-refundable All approved returns are subject to a 20% restocking fee. Refunds: Card payments → refunded to original card. PayPal → refunded to original PayPal account. Courier fees, customs charges, and taxes are not refundable.

Important when returning items

Include inside package: — Order number — Full customer details Packaging rules: — Do NOT fold graphics — Do NOT use standard packing tape on graphic surfaces — Return items in the same condition as received Use reliable couriers such as DHL or GLS and keep your tracking number.

Shipping

We ship to: 🇪🇪 Estonia 🇫🇮 Finland 🇱🇻 Latvia 🇱🇹 Lithuania 🇵🇱 Poland Delivery times depend on location and courier. Shipping time shown at checkout reflects transit time after dispatch — not production time. If any delay occurs, we will contact you immediately.

Import duties

International shipments may be subject to customs fees and import taxes. These charges are the responsibility of the buyer and are not refundable.

If you need help choosing products or confirming compatibility, contact:

motodesain.ee

We're here to help you build your bike properly.

FAQ

Due to the large number of model/year combinations, not every variation is listed. We usually display the newest model for each brand. Don't worry — your graphics kit will be produced to match your exact bike model based on the details you provide during checkout.

Yes. Replacement parts and individual items are available. Please contact us via email with your request and bike details.

Yes — when purchasing both graphics and plastics together, we can arrange professional installation. Installation fee: €39.90

SCRUB DESIGNZ graphics are produced with 19mil / 450μ premium material.

SCRUB DESIGNZ has a very large template library. If your model isn't visible in the configurator, just email us with your bike info (photos help).

All payments are processed securely via Montonio. Available payment options: — Bank payments (EE / FI / LV / LT / PL supported by Montonio) Fast checkout, instant confirmation, secure processing.

Yes — all designs are customizable. Basic changes (name, number, colors) can be done in the online configurator. For advanced customization, contact us directly.

No — we do not copy other brands' designs. However, you may send reference images so we can create something inspired by your idea.

Custom designs remain the intellectual property of SCRUB DESIGNZ unless exclusivity is agreed in writing beforehand. Please contact us before ordering if exclusivity is required.

No — these logos can only be printed for officially sponsored riders or teams. Race team managers must provide documentation. Other brand logos may also have placement or color restrictions.

Typical production times: Graphics kits — minimum 48 hours Seat covers — minimum 48 hours Plastics + applied graphics — minimum 72 hours Plastic kits only — usually shipped within 48 hours After production, your order is handed to the courier.